Cannot create a record in Global address book (DirPartyTable). The record already exists

This article is the outcome of a shared session with credit to my friend Vishal Kohli .

StoreMaster

 

While creating a new store in the store master in Dyn365FO, you may face the following error.

“Cannot create a record in Global address book (DirPartyTable). The record already exists.”

The issue is that the operating number keyed is already existing in the system. Therefore you need to make sure you key in a number that does not already exist. The error message can be a little confusing in this regard, which is why I thought this warrants a post.

Note -You are most likely to face this issue when your operating unit number sequence is configured as Manual.

Hope this helps!!

-Hitesh Manglani and Vishal Kohli.